Consumer Assistance

INTRODUCTION

Ibbie provides bank account data to lenders, banks, landlords, and other financial institutions to help expedite mortgage lending and residential leasing application review. We will only deliver bank account data that you have specifically given us permission to access and provide to them.

HOW CONSUMER ASSISTANCE CAN HELP YOU

The Ibbie Consumer Assistance department can assist you with your Ibbie Report in the following ways:

•    Provide a free copy of your Ibbie Report requested by our client (your lender, property manager, etc.)
•    Dispute inaccurate or incomplete information appearing on your Ibbie Report
•    Answer questions regarding your Ibbie Report

RESOURCES FOR VICTIMS OF HUMAN TRAFFICKING

If you are a victim of human trafficking, you can submit your human trafficking block request to Ibbie via mail or fax using the form located below (or using another form of your choosing).

Download Form

Mail your request to:

Ibbie Consumer Assistance
Attn: Human Trafficking Requests
PO Box 530259
Atlanta, GA 30353

Fax Number:    855-520-8402

Your request must include: (i) proof of your identity, (ii) victim determination documentation, (iii) a listing of items on your report that were a result of human trafficking and (iv) your preferred method of contact (mailing address or e-mail address).

See the CFPB question and answer page for more information.

CONTACT IBBIE CONSUMER ASSISTANCE